Ch, Paramaiah, Venkateswarlu Nalluri, Jing-Rong Chang, Sudhir Babu Dalavai, Ajith Kumar V.V, and Sanjay Kumar. “AI-Driven Service Quality in E-Commerce: Expectation–Perception Gaps Using Interval-Valued Pythagorean Fuzzy Analysis”. Asian Journal of Interdisciplinary Research 9, no. 1 (March 23, 2026): 186–203. Accessed April 16, 2026. https://journals.asianresassoc.org/index.php/ajir/article/view/6101.