PÉREZ ESTÉBANEZ, R. A SEM Approach to Determine the Critical Success Factors Involved in CRM Implementation. Asian Journal of Interdisciplinary Research, [S. l.], v. 7, n. 1, p. 1–12, 2024. DOI: 10.54392/ajir2411. Disponível em: https://journals.asianresassoc.org/index.php/ajir/article/view/1492. Acesso em: 19 may. 2024.